Preetha assisted me in a professional manner. She is very knowledgeable of the Inszoom system. She listened to my concerns and tried immediately to resolve the problem. Unfortunately, we could not solve it that day, however, she followed up with me with emails and she personally called me on my cell phone to try other options…etc.. I felt she was genuinely concerned about the issue and that I was unable to work because of this issue. She also tried consulting with a colleague in India to give her some other suggestions on how to resolve the issue for me. She then called me giving me some additional options and finally the problem was resolved. I cannot say enough about Preetha, she went out of her way to help me with this situation and never gave up. You should feel very fortunate to have someone so efficient as Preetha that cares about the work she performs for the company. I wish her well always. Thank you Preetha! 🙂
Zhang & Yan, P.C.