I am writing to let you know how much I appreciate the outstanding customer service that your staff, Venkata Ramana, provided today. I had issues with support ticket 59660 which is not meant for public viewing of other INSZoom users and had requested for it to be private or better yet, be deleted in the ticket history. Venkat was very attentive, courteous and helpful in spite of my panicking. He was very knowledgeable about INSZoom’s systems and seemed genuinely interested in helping me sort things out.
Because of his efforts, I could now work with so much peace of mind. Please let Venkat know that his efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued.
More power to INSZoom!
Cheers and best regards,
Monette E. Zialcita
Law Offices of Mary Carmen R. Madrid-Crost